Apple iphone problems and solutions

Because older phones and iPads have been upgrading to the latest versions of iOS 12, you're bound to run into unique issues others may not have seen before. And some of these issues are even unique to older devices. Do you have a specific iOS 12 problem not listed? Follow and tweet at us and we'll list it here and direct message you if we find a solution. These are a doozy. After upgrading to iOS The only way they've been able to get online is using WiFi. Unfortunately, it's unclear if this was addressed for any users in iOS We've been received a Tweet from an iOS There's no certain 'fix' beyond reverting to an older version of iOS To do so, you may have to connect your device to a computer, navigate through iTunes to device settings and restore from there.

We've also personally experienced issues with Wi-Fi connectivity that may or may not be related. Sometimes, the device simply cannot connect to a Wi-Fi network, while other times it will appear to connect but actually remain on cellular data. Returning to Wi-Fi settings shows no connection. We've even had no networks show up.

iPhone Support

It's also uncertain how widespread these issues are, so upgrade to iOS A particular issue for iPads has come from the fact that they didn't get iOS With many users phones updating automatically, the iPhones would be on a newer version of iOS than iPads. We experienced this iPad import problem on three different iPads. Without the iPad running iOS Apple didn't release too much detail in its notes for the new version of iOS, so hopefully this fixes the particular eSIM issue you were experiencing. But the update is pretty new, and may not solve the extant bug mentioned above, so be cautious when updating.

Here's an odd one: There's at least one obvious culprit here, but we don't quite know why: Others are saying everyone with the same Apple ID gets looped into the same group conversation. Maybe because they're all family members, as the original poster of one MacRumors forum thread discussing the issue admitted.

In-depth Troubleshooting

Another user theorized that Apple did this intentionally and didn't tell anyone about it to collapse all identities in your contact list linked to the same Apple ID into one unified entry. That follows some iOS 12 beta users who saw multiple conversation threads between a single user's plethora of contact options streamlined into a single thread. A Twitter user corroborated this, saying Apple support confirmed to them that this is intentional. If that's the case, there might be an easy solution: Tap Forget This Network.

Try resetting the router. The Problem: Your iPhone grinds to a halt in the middle of tasks, leaving you unable to interact with the phone. Try a force restart. This will shutdown your iPhone, ending all ongoing tasks. If it persists further, try factory resetting your iPhone, making sure you backup any data before you do. Connect your phone to a PC or Mac and conduct a force restart as we mentioned above, this will put your iPhone into recovery mode.

You should then see an option to update it, tap to update the phone and once the update has completed, your phone should be working again. This will remove all the data from your iPhone and restore it to its factory settings. Providing you have an iCloud backup, this should be straightforward. Remove the case if you have one and keep it out of direct sunlight, then simply wait and it should cool down. It can be a good idea to switch on Airplane Mode while waiting for it too cool. You may, alternatively, find that your iPhone is frequently running hot, though not giving you the warning message mentioned above.

This happens to a lot of electronic devices over time, from phones to laptops and games consoles.

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But, these are some of the things you can do to alleviate the issue. If your phone is still running too hot, your best bet is to take it to an Apple Store and get a diagnosis on the device or simply buy a new one. The obvious — though not particularly satisfying — fix is to reduce how much you use your phone. However, there are some tricks to help you eke out a bit more time from your phone:.

Check your charging port for dust and debris a safety pin or paperclip is good to do this with. Does other stuff work in the same wall plug? The first thing you should do is try a force restart. You should take some needed measures as soon as possible to fix it as it can harm your device. My iPhone 7 Plus is stuck in a never-ending reboot loop.

Tried restoring it like 50 times. No luck. And no genius bars in Thailand to fix it. Furthermore, you can read this detailed guide: How to fix iPhone stuck in reboot loop. After connecting your iOS 12 updated device to iTunes, chances are that you might get some unwanted iTunes errors as well. Some common errors are iTunes error 21, , 13, and so on.

On the basis of an iTunes error, there could be different approaches to fix them. Right after completing the iOS 12 update, the iPhone might not turn on at all. In this case, your iPhone might just show only the spinning wheel, freeze on a black screen with Apple logo, or simply turns black-screened permanently. As frustrating as it might sound, this iOS 12 issue is more common than you can think. There could be a problem with its software or even its battery. Quite a few people are not able to make or receive calls just after the iOS 12 update.

Apple stops offering free repairs for iPhones with grayed speaker buttons

They just see "call ended" or "call failed" prompts when initiating a phone call, or cannot receive calls from others. Then you should be alarmed if encountering the same. While the problem can be linked to your network, chances are that there could be a software-related issue with it as well.

Here are some easy ways to fix it. For further help, refer to this comprehensive guide to fix iPhone calling issues after an iOS 12 update. Getting an iPhone stuck at the Apple logo, having an unresponsive device, or being stuck at the recovery mode are some of the most unwanted situations for any iOS 12 user. Sadly, after the iOS 12 update, chances are that your phone can get bricked.

It mostly happens when an update goes wrong and tampers with the functioning of the device. Issue still unfixed? Follow these suggestions on how to unbrick your device in a detailed manner. While iOS 12 is supposed to make your phone faster, chances are that it might backfire.

Apple iPhone 6 Troubleshooting

Some users have reported that their iOS 12 devices freeze for a few minutes, work again after a while, but then again become unresponsive. There could be numerous reasons behind this problem. If your iPhone or iPad is lagging or freezing after the iOS 12 update, then we recommend some quick fixes below. Here are some other expert solutions that can make your iOS device faster. With the release of iOS 11, Apple included the feature of screen recording, which was largely appreciated by its users.

The feature has also been included in iOS 12, but some users are not able to make the most of it. They suffer a lot when the iOS 12 screen recording won't work at all, recorded videos cannot be saved or have no sounds, or the recording files are corrupted. Here are some tricks to fix the screen recording not working issue. A lot of times, users wish to restore their iOS devices in order to fix various problems related to iOS 12 update. Though, if there is an evident problem with your iPhone, then you might not be able to restore it. As a symptom, messages like "iPhone could not be restored", "The device cannot be found", or "An unknown error occurred" pop up.

The good news is that there are a few solutions that can help you fix this iOS 12 problem. There could be different reasons for losing your data after iOS 12 update. Too often, when the update is halted, users experience an unexpected data loss. Chances are that your data would still be there on your iOS device, but you are not able to access it. You can always restore a previous backup to your iPhone or use a dedicated data recovery tool as well.

Besides the overall functioning of your iOS device after the iOS 12 update, there could be a problem with some of its features as well. An app or a core feature of your device might seem to malfunction out of the blue. Here are some common iOS 12 app issues and how you can solve them. Safari is the native browser of iOS devices and helps us to access the internet.

Though, after an iOS 12 update, you might face some problems with it, such as Safari crashes, and web page freezing, loading failure, or not responding. Thankfully, there are some easy fixes for this iOS 12 issue. Can't search for why Safari keeps crashing because Safari keeps crashing. Stuck in a vortex of mild inconvenience.

Will get over it. Here are some other ways to fix the constant crashing of the Safari app after iOS 12 update.


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Here are some easy ways to fix this. We all use our iPhones to access emails on the go. Problems with the Mail app on iPhone can directly impact our work. For example, emails cannot be sent or received, the email passcode is reported incorrect, and blank page appears after the Mail app is launched. If you are also facing similar mail problems after iOS 12 update, then consider the fixing suggestions below.

Facebook Messenger is used by millions of people as it helps us to communicate with our friends pretty easily. Though, after an iOS 12 update, you might face some issues: Or the whole Facebook Messenger app just crashes and cannot open any more. Just chill out. Try the easy solutions below to fix these iOS 12 problems. If you have updated your iPhone to iOS 12 pretty soon, then you can get this issue. In this case, you might get a prompt like this. They find texts not sent or delivered, emoji not working, contact names missing, or conversation deletion prompts popping up.

iPhone Troubleshooting: How to Fix Common iPhone Problems

Needless to say, when iMessage malfunctions, almost every iOS user finds it hard to communicate. The good news is that too often the iMessages not working issue after the iOS 12 update can be fixed pretty easily. Besides the other iOS 12 issues, a lot of users often get popups "can't connect to App Store", find the App Store screen blank, or fail to view apps in it. If your App Store is down during iOS 12 update, then you can always try these solutions: You can explore some other options here to fix the App Store not working issue after an iOS 12 update.

Apart from the popular apps like iMessage or Music, there could be an issue with numerous other apps on your device as well. We recommend following the solutions below to fix unwanted app issues after iOS 12 update.


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While iOS 12 has come up with some new and advanced options for Siri, not all of them seem to work properly. Though, there could be a deep-rooted software issue behind this iOS 12 problem as well. Is it just me or is the ability to add new Siri Shortcuts not working for anyone in this beta 4? To further understand and solve this problem, you can read this extensive guide of fixing Siri Not Working.

This is one of the most common iOS bugs that have been around for the last few updates.