No sound iphone 5 earpiece

Will have to call Apple now. Oct 13, 9: Page content loaded. Sep 26, 8: I am having the same problem. Its happens after i charge it. I have to reset the phone for it to work.

No iPhone audio (speaker or earpiece not working)? A simple fix

I have an appointment at apple today. Hopefully they replace it.


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  4. earpiece not working but loudspeaker or earbuds do.

Sep 26, 9: I have the same problem. Turning the speaker phone on and off doesn't fix it, and resetting the phone doesn't fix it, but occasionally the earpiece fixes itself. So I'll go several hours of having a functional earpiece, then it'll stop working for no apparent reason, and nothing I can do will fix it, but I'll find several hours later that it has started working again for no particular reason. I've had a few calls with Apple Support for the issue. They had me reset the iPhone, and then restore the iPhone to make sure it wasn't a software problem. Having proved it's a hardware issue, they're now shipping me a replacement.

Sep 26, Can't hear anything through the earpiece either. Phoned Apple, tried a few things. Stopped in for a Genius bar appointment last night - he does a few things, it works.

Share your voice

This morning, not working. Reset the network settings a few times and tried each time, same problem. Speaker works, earpiece doesn't. I'm going to try Telus, Apple Genius figured it might be networking issues, but I'm not holding my breath.

My wife has the 32GB Black model and hers works perfectly fine. I also have a light leakage issue just to the right of the earpiece on the display backlighting, I wonder if something was damaged during assembly? Will let you know how it works out. I have not attempted a restore from the cloud, the technician did state he may be concerned with syncing it to a piece of software on my Mac older iPhone software causing a conflict potentially.

Ill do a backup to the cloud and a restore from the cloud later tonight and see if that works. Just out of curiousity: Chris and Eballenger, are you also on 64 GB black models?

earpiece not working but loudspeaker or earbuds do - iPhone 4 - iFixit

Perhaps we're all part of a single bad batch. I have the 32gb.


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  • Just left apple. A guy in front of me same problem. They gave me a brandnew phone. Sep 26, 6: I'm having the same exact problem but mine's a 16g.


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    • I went to the genius bar this afternoon and obviously it starts working as soon as they call it I tried applying pressure just below earpiece like Brandt suggested and that seems to work so I agree, it's definitely a hardware issue. Going back tomorrow and hoping it doesnt make me look like a fool again. Oct 1, 5: Having exact same issue with 64 GB black iPhone Cannot hear through earpiece at all!

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      Phone works on speaker , try to switch speaker off and absolutely no sound through earpiece. Went to Apple store for help , cannot see me for days. Apple should aknowledge there is a hardware issue and replace immediately! Quite disappointed in customer service and quality of this phone..

      First apple product I regret purchasing!! Oct 4, 8: My issue was intermittent Earpiece would work occasionaly, sometimes very faint, mostly not at all. I had an appointment with Genius this morning. We delete comments that violate our policy , which we encourage you to read. Discussion threads can be closed at any time at our discretion. Don't show this again. Mobile No iPhone audio speaker or earpiece not working? A simple fix No iPhone audio speaker or earpiece not working? A simple fix by Ben Wilson. Failing this fix, try the following: Reset your iPhone by holding down the sleep and home buttons until the Apple logo appears; Restore your iPhone: Click the Restore button under the Summary tab.

      Restoring the phone will erase contacts, calendars, photos and other data on the phone, but will restore automatically backed-up information including text messages, notes, call history, contact favorites, sound settings, widget settings, etc. No iPhone audio speaker or earpiece not working?